Returns policy

If you are not satisfied with your products, please email us at hello@bluewrenz.com and we can find a solution together.

You will be asked you to return the product along with proof of purchase.

This must be actioned within 14 days from the date of purchase and the product must be in new condition.

Warranty 

We offer a 6‑month full replacement or refund warranty from the date of purchase.
If your product has a manufacturing fault within this period, we will happily replace it or refund your purchase in full. All user guidelines must be met.

User Guidelines & Safety Instructions

At Blue Wrenz, your family’s safety is our priority. Please follow these important guidelines when using your Blue Wrenz chargers and cables:

🚫 Do Not:

Do not use your device while on charge if cables are frayed, damaged, or bent.

Do not use if cables are frayed, damaged, or bent.

Do not use near water, in damp areas, or outdoors without proper protection.

Do not force connections into devices.

Do not cover chargers or cables when in use (allow ventilation).

🔌 Usage Guidelines

Use only with compatible devices 

Plug your charger and cables directly into approved wall outlets or certified power adapters.

Avoid overloading power outlets.

Keep out of reach of young children.

Store in a dry, cool area away from direct sunlight.

Unplug chargers when not in use.

Gently insert and remove cables to avoid damage.